BROCHURES
One of the most effective and popular forms of marketing is the use of brochures. Motorhead Marketing can design custom brochures for all areas of service, specials, and benefits within your business. Not only are brochures visually attractive marketing tools, they also act as take-home sources of information for your customers and excellent resources for your staff.
While it is always best to have an experienced service advisor or lead technician talking face-to-face with a customer, it is doubly effective to have printed materials for your staff to refer to and give the customer. Motorhead Marketing can write and create your branded brochures to ensure that every point of reference is available during the sales process.
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SURVEYS
Motorhead Marketing knows very well the importance of surveys. What are your customers looking for? Were they happy with their visit to your shop? Will they come back? Are they interested in maintenance packages? What do they want more/less of each visit? These are all questions you wish you could ask of every single customer, but, let’s be realistic…do you have the time and manpower to do this? And do you think each customer is going to be frank and wholly honest in their responses face-to-face?
Printable and branded surveys, either handed to the customer with prepaid return postage or sent directly to their home after their visit to your shop, are an effective, results-oriented and cost-efficient means of getting into the minds of your valued customers. Here at Motorhead, we can write and customize your branded surveys and make sure you are getting the whole truth and nothing but the truth.
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QUESTIONNAIRES
Motorhead believes strongly in the old adage, There’s no such thing as a stupid question. And how will you know if you don’t ask. Let us create a flexible and results-oriented questionnaire so your customers can answer honestly those questions you have been dying to ask.
Much like a survey, a questionnaire asks your customers specific questions with the potential to expand your business profile and offerings. The possibilities are endless, as are the answers, and Motorhead Marketing can write and design your branded questionnaires for maximum benefit. Questionnaires give you, the business owner, to delve deeper into the minds of your greatest asset –your customer.
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WORKSHEETS & INSPECTION FORMS
Motorhead Marketing knows the benefits of consistency in all aspects of your business. That’s why we believe strongly in branding all elements of your business materials, including your shop’s worksheets and inspection forms. A seemingly small thing can have an astounding impact on your business, even when it is an internally utilized tool. Remember that your customers are not just the people coming through the front door—they are also your employees. A sense of uniformity in all aspects makes for a more productive and cohesive work environment that reflects in limitless ways throughout your shop.
Motorhead Marketing can design easy to use and user-friendly branded worksheets to fit all of your business needs. Customizable for each job, employee, or customer, our shop-specific worksheet templates work right through your current word processing software and print at the touch of a button. Whether the worksheets are for use by/with customers, service advisors, technicians or office staff, consistent and branded paperwork is essential.
Much like the countless possible worksheets, Motorhead can also design your branded inspection forms to print right from your shop computers. No longer are you forced to settle for generic tech sheets or noise questionnaires… we will customize all of your shop’s inspection forms to meet your needs, too!
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